TESTING YOUR INTERCULTURAL COMMUNICATION SKILLS INTERACTING WITH JAPANESE

Assess your cultural sensitivity
by Farid Elashmawi


You still have only seconds to choose appropriate answers and press the button "I am finished".


True or False Questions

1. Japanese tend to reward individual achievements. True False
2. Seniority is important and highly respected. True False
3. Japanese companies frequently prefer casual business and avoid long-range commitments. True False
4. Most Japanese are not concerned with losing face. True False
5. Many Japanese value decisions made by the consensus. True False
6. Japanese usually discuss important decisions in an informal meeting. True False
7. Most times when a Japanese says "Yes, Yes", he is confirming his agreement. True False
8. Generally when a Japanese sucks air through his teeth, it is very warm. True False
9. Often if a Japanese smiles and nods his head, he dislikes what you say. True False
10. Japanese supervisors will usually give minimum instructions to their foreign subordinates to help them depend on themselves. True False
11. In a group situation, Japanese usually use silent periods to sense others' feelings and thoughts. True False
12. A Japanese tends to use eye contact to force you to say "yes". True False
13. Japanese habitually measure time as past, present and future. they most often put emphasis on the future. True False
14. The majority of Japanese managers like a private office with a family picture on the wall. True False
15. The current Japanese government advises Japanese companies to increase working hours. True False
16. It is customary that you should not raise your cup when a Japanese is pouring a drink for you. True False

You still have only seconds to choose appropriate answers and press the button "I am finished".

Please choose the most appropriate answer

17. Japanese predominantly value:
Long working hours.
Confrontation.
Inner harmony.
Social recognition.    
18. Japanese are inclined to value a foreign partner who is:
A specialist in new technology.
Aggressive.
Compromising, friendly, and in harmony.
Able to make a decision by himself.     
19. When first making contact with Japanese companies it is a good idea to:
Be aggressive and demanding of a fast response.
Offer your best price.
Reference another Japanese business partner you dealt with.
Ask for information about the Japanese company.     
20. When Japanese and American businessmen are drinking together, after the Americans leave, the Japanese may go to another bar because:
They like drinking until they get drunk.
The American meeting was boring.
They could not have relaxed with foreigners.
They need to discuss frankly in the group what they talked about for a consensus.    
21. A Japanese manager sometimes seems very rude and aggressive because:
Most of the Japanese are rude and aggressive.
He is not interested in your business.
He is trying not to be misunderstood.
He is not confident of being alone.     
22. A Japanese manger usually does not invite foreigners to his home because:
His house is small and he does not want to be embarrassed by others.
His wife does not like foreigners.
He and his wife do not want to spend money on guests.
They are not sure how to treat foreign people at home.     
23. Japanese society may seem reluctant in dealing with foreigners because:
They hate foreign people historically.
They think they are superior to foreign people.
They are embarrassed.
Most foreigners do not speak Japanese.     
24. If you are in Japan, you will seldom hear a Japanese say "excuse me" in crowded places or trains because:
Social life only exists in the group in which he belongs.
Japanese are rude and do not care about people.
Saying "excuse me seems like losing his face.
So many people are there that it's impossible to say "excuse me" every time.    
25. At the negotiating table with Japanese businessmen, usually only one person speaks because.
The rest of them do not speak English.
The person is both the boss and the decision maker.
They made the conclusion before the meeting; the person is just the spokesman.
Younger people should not be involved in discussion.     

You still have only seconds to choose appropriate answers and press the button "I am finished".
26. In a Japanese company in the US, an American-born Japanese manager rarely takes the chair of presidency because:
He is not Japanese, however he looks.
Japanese management prefer people educated in Japan.
American staff will not support him.
He is not one of them.     
27. While meeting with a Japanese company manager on business, when he was asked to make some minor decision, he said he could not answer until tomorrow because:
He needs the consensus of his department members.
He is not qualified to answer.
Japanese are not decisive people.
This is a typical Japanese negotiation technique.    
28. Japanese mostly wear dark coloured suits because :
Bright colours do not look good on Japanese skin.
Bright colours are usually expensive in Japan.
They do not want to stand out.
They want to distinguish themselves from foreigners.    
29. Japan is usually viewed as a seniority society. If a younger person becomes an older person's boss, what will happen?
The older person will leave the company for his dignity.
The young boss has to take care of him as an elder in any occasion.
The boss treats him as a subordinate in business, but in private he treats him as an elder person.
The boss treats him like a younger person.     
30. You are working Japan for a Japanese company. After work it is customary for your fellow workers to:
Go straight home to their families.
Stay and play baseball.
Go out to a bar and discuss problems and solutions.
Have a meeting to prepare for tomorrow's work activities.    
31. In an introductory business meeting a Japanese will probably be more interested in :
Your last name and family history.
Your company name, size and extent of activities.
Your title.
Your responsibility in the company and technical knowledge.    
32. Japanese have a special love and taste for Japanese rice. In most occasions they may:
Eat the rice first.
Eat it plain at the end of the meal.
Mix it with a fish dish.
Mix it with a special sauce.     
33. When a Japanese businessman has dinner with an American, he could look uncomfortable because:
He is inexperienced with foreign people.
He does not like foreigners.
He does not like American food.
He may not be as outgoing as the American.    

You still have only seconds to choose appropriate answers and press the button "I am finished".
34. During a social drinking session with your Japanese partner you should:
Keep drinking until he asks you to stop.
Keep pouring drinks for him every time his glass is empty.
Exchange pouring toasts to each other.
Always fill his glass half full.     
35. During a formal presentation, a Japanese member may close his eyes. This may mean that:
The subject is boring.
The speaker is not dynamic.
He is falling asleep.
He wants to focus harder on the subject.    
36. Working in a Japanese company you are likely to be expected to:
Be aggressive and rationalise every decision you make.
Be in harmony with the company employees.
Plan your career goals and submit them to your manager.
Point out loudly to your co-worker his mistake so that he will not repeat it again.    
37. Japanese meetings are usually held to:
Put the cards on the table and make the decision.
Exchange information and give out responsibility.
Force the issue on the other group.
Formally agree on a decision made during unofficial discussions.    
38. In meeting with a Japanese negotiating team you could expect them to :
Lay down all their information.
Give you the lowest price they can sell for.
Seek further information and clarification.
Make a decision on the spot and stand behind it.    
39. Mr. Hiro is from Japan working for you. You notice he is motivated by:
Being part of a strong leading international company.
Promise of a good salary raise.
Becoming the group leader with a change in title.
Promising him a trip to Hawaii with his wife after the project.    
40. In meeting with Japanese team, you noticed a senior older member of the group. He is possibly attending the meeting:
For a ceremonial reason and he may leave after the introduction.
To watch other members and how they speak English.
To make the final decision.
To speak on behalf of the team so that no one can make a mistake.    
41. The American president of a joint venture Japanese / American company is visiting the factory. he gave a pat on the shoulder to a Japanese worker for exceeding his output. The Japanese worker might:
Continue working as if nothing has happened.
Thank the president and shake hands with him.
Look at the American president in the eye and smile.
Say : "Thank you Mr. President for the pat on my back".    
42. The new Japanese generation are most interested in:
No other cultures but their own.
Chinese culture.
European culture.
American culture.     
43. Most decisions in Japan are in fact made by:
Upper management.
Staff members.
Middle managers.
Everyone in the organisation.    

You still have only seconds to choose appropriate answers and press the button "I am finished".


Farid Elashmawi can be contacted at farid@globalsuccess.org
and the website can be visited at www.globalsuccess.org