| 16. | In general, Americans value most:
Social recognition
Happiness
Equality
Money
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| 17. | Many Americans see themselves as:
Modest and shy
Family members
Formal and ritualistic
Created equal to others
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| 18. | Other cultures may see Americans as:
Victimised by war time
Reliant on their families for help
Group-oriented
Ignorant about other cultures
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| 19. | When writing to an American company, it is very important to:
Reference your source
Start you letter with a flattering introduction about your company president
Have your letter signed by your company director and president
Be specific on the purpose of the letter.
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| 20. | In a business introduction to an American he may ask you to call him by his first name because:
He is not interested in business
He likes harmony in discussion
His last name may be hard to pronounce
He wants to be comfortable and move into an informal stage of business discussion
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| 21. | When talking with an American business partner on the phone, it is common for him to ask you first about:
Your family health
Your financial situation
When you are planning to visit him
How are you doing
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| 22. | Mr. Saito, from Japan, is leaving the office of an American businessman who says to him, "We should get together sometime". Mr. Saito should:
Invite his American friend for dinner
Expect that his American friend will invite him to the bar
Consider it as just a friendly comment
Stop by his house to have a drink
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| 23. | American business meetings usually start with:
Discussion of the past weekend's baseball game
Formal agenda and tasks to be accomplished
Period of harmony
Introduction about everyone's past work experience
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| 24. | In American business meetings you are expected to:
Wait until the end and state firmly your position
Talk about how it is difficult to get to the meeting
Maintain group harmony and do not ask embarrassing questions
Express your ideas openly and rationalise them aggressively
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| 25. | At the end of an American business meeting the participants may:
All go to the cafeteria to have a drink
Write a conclusion and/or action plan with specific responsibilities and dates
Conduct behind-the-scene discussions to change the conclusion
Apologise to each other for any confrontations they had during the meeting
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You still have only seconds to choose appropriate answers and press the button "I am finished".
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| 26. | Working under an American supervisor you should:
Be polite and not interrupt his instructions.
Not let him know that you did not understand
Hide your mistakes until he discovers them
Maintain ongoing honest communication about work problems and progress
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| 27. | If you are having family problems, your American supervisor is probably expected to:
Listen to you just as he would to a friend
Discuss it with you and make a plan of action to solve the problem
Give you a week's vacation to solve the problem
Visit your home and discuss the problems
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| 28. | Your American co-worker has invited you to play tennis with him for the second time in a month. This could mean that:
You are now his close friend
You can talk with him about your problems with your family
He expects you to solve the technical problem he has at work
He just enjoys playing tennis with you
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| 29. | You are working hard to finish you project. Your American co-worker is sitting down reading the newspaper. He might.
Come very close and look at what you are doing
Bring you a cup of coffee to keep you awake
Try to help you only if you asked him
Ask you to stop working and join him to go to the movies
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| 30. | Most American companies will start marketing a product when it:
Is in a prototype stage
Is on the drawing board
Is on the shelf ready for the customers
Has passed the quality control test
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| 31. | An American leaves the office telling his foreign co-worker, "Let's get together this week". The foreign worker should:
Invite the American to his house for a home-made dinner
Expect the American to invite him for dinner at his house
Expect the American to invite him to play tennis with him
Accept is as friendly comment
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| 32. | Many Americans are inclined to feel confident that they can accomplish many tasks because:
They possess a strong infrastructure to complete the task
They like to work hard day and night
They believe nature and God will help them
They can depend on other people to help them
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| 33. | During his performance appraisal, an American employee might:
Agree fully with his manager's evaluation
Defend his performance and justify his actions
Ask his managers to write down his future goals
Not ask questions about his next promotion or salary increase
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You still have only seconds to choose appropriate answers and press the button "I am finished".
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| 34. | An American will almost always arrive on time for business appointments because:
He will want to relax for a while
He wants to get the sale
He shows respect for the host's time
He has a lot of spare time
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| 35. | You are travelling on an American bus. Beside you is an American. You should:
Greet him
Ask where he is going
Introduce yourself
Just sit quietly
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| 36. | You meet an American friend in the hallway who says, "How are you?" you should:
Stop and shake hands with him
Tell him, "Just fine", and continue walking
Tell him about problems you have with your family
Look at him and keep going
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| 37. | Your co-worker called you on the phone and asked, "How are you doing?" you should:
Say "OK, thank you"
Explain to him how hard it is to work under pressure
Discuss with him your family problems
Ask him if he has time to listen to a detailed reply
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| 38. | You have completed a business transaction with an American firm. You expect your American businessman will:
Write to you to thank you for the business
Become your friend and invite you to play tennis or golf
Send you a New Year's card every year
Call again for more business
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| 39. | You are at a business luncheon. You have been approached by an American
businessman. He introduces himself and exchanges cards with you. He will probably:
Give a detailed presentation of his company
Keep talking with you until lunch time
Excuse himself to meet more people
Ask about your family
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| 40. | Frequently major decisions in American companies are made based on:
Employee services and interests
Middle line managers' recommendations
First line management
Top executives' vision and market data
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| 41. | You are on a training assignment in a US company. You should:
Introduce yourself to all department personnel
Get permission from your supervisor every time you leave the office
Learn to depend on yourself to solve your problems
Try to establish harmony within your group
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| 42. | This is your first week of training in an American company Your department secretary seems very friendly and helpful. She may be:
Expecting you to invite her to your country
Doing her job
Interested in going out to dinner with you
Expecting you to bring her some flowers
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You still have only seconds to choose appropriate answers and press the button "I am finished".
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